Wednesday October 8, 2008

To Whom It May Concern

Topic: Desi Movers and Syed Arif Adnan (Jason)

On May 2008, I contacted “Desi Movers” from the Yellow pages ad and spoke with Jason. He quoted me $50/hour for 2 people and a truck. I mentioned I have a piano, he said he would charge $150 extra for it. I was moving from Scarborough to Pickering (27Km). He said it would take 5-6 hours and 1 hour extra travel time (because I do not have heavy furniture). We agreed over phone.

On June 17, 2008, 2 guys arrived named Moses and Kenny around 9:30am and asked for $400 as a deposit before they start. We gave them the money and collected a receipt (attached). They moved few things slowly to the truck and then charged $500 for the piano. We started arguing as $150 was agreed with Jason. I called Jason, he said he can not do anything, give the money to the guys and hung up on me. I called back several times and he did not pick up the phone. We were stuck in tough situation, so we paid the money. They continued moving very slowly. Around 2pm when our goods were all in the truck, Moses demanded another $500, unless he would not move the truck. We were shocked and did not know what to do, I wanted to call the police. Moses said if I call the police, they would not come as it is a civil case. I was so frustrated that I called “Dynamic Mover” from our community newspaper and talked with a guy named Altaf Hussain and described the situation. He said he will arrange a truck and call me back. While waiting for a call from Altaf Hussain, Jason called me and asked “If I contacted Dynamic Mover, Dynamic is their people so give the money to Moses and get your goods in the new place”. I had no choice, ran to the bank and got another $500 for them.

So, before they moved in my new place, which is only a 27km, I paid them ($400+500+500=1,400).

They reached the new place after an hour (when it took us only 30min.) and parked their truck a few houses down when they should park in front of our garage door. Moses came with a final bill of $2,563.35(attached, so far we paid $1,400 cash); if $1,163.35 is not paid they are not going to unload the truck. We were so shocked and had no energy left to fight back. It was already 4pm, my husband is a blood pressure patient and he carries a disability licence. It was so much for him to take (he was already extremely tried by helping them upload the truck), He started feeling so sick, and I was so worried that he could collapse. While I was thinking about where I can get help, Moses came and threatened me “if you do not pay me now, I will take all your goods to our storage and come later to collect and will cost you a lot”. My husband said pay them as my husband was feeling so nervous and he looked very pale. Again He ran to the bank and got the rest $. They unloaded the truck and asked us to work with them as we wasted so much of their time on arguing and fighting. Moses and Kenny were so cruel and so rude, we requested them to put boxes inside the house but they dumped those in the garage. I spent a lot of time labelling those boxes.

They finished unloading (dumping in the garage) within an hour and in the process damaged my piano. As they left around 5:30 in the afternoon, they were laughing and singing so loud, making us feel stupid and foolish.

While we were helping them upload and unload the truck, Kenny mentioned he dose not like to do this cheating job everyday but they are well paid. They have 2 bosses Robert and Jason.

They forced us to pay $2,500 for my small move. They damaged my piano which will cost me $1,000.

This is a crime and we ask for justice. If these hoodlums are free to go today, they will be more powerful to damage innocent people’s goods and money, because they will know, these people would not get justice.